Ask AV Kart

Real buyer questions, answered. No sponsored picks, no invented enthusiasm — the same answers we give on WhatsApp every day.

How do I actually get Dolby Atmos from Netflix or Prime Video in India?

Four conditions, all required, and the system will fail silently if any one of them is missing. That silence is why this is one of our most common WhatsApp questions.

Setup & troubleshooting
My subwoofer hums even when nothing is playing β€” what causes it?

Almost always a ground loop: two connected devices sitting at slightly different ground potentials, and the difference riding into the sub through the signal cable as a low hum. The sub is usually the messenger, not the culprit.

Setup & troubleshooting
What speaker cable should I use, and does expensive cable matter?

What matters, in order: correct gauge for the run length, decent copper, solid terminations, and sensible routing. After those four, audible returns diminish very quickly, and I would rather you spent the difference on the system.

Setup & troubleshooting
My projector image is sharp in the centre but soft at the edges (or sharp on one side only). Why?

Three causes, and I check them in this order: geometry, focus uniformity, installation drift.

Projector tech
My turntable is connected but sounds very quiet and thin. What am I missing?

You are missing the phono stage. Faint, thin and bass-less is exactly what an unamplified cartridge sounds like through a line input, so nothing is broken.

Hi-Fi & stereo tech
Music streaming through my AVR keeps dropping or stuttering. How do I fix it?

Wire it. One ethernet cable ends this permanently, and everything below is what I would do only if a cable is impossible.

Streaming & network
How do I protect speakers and a projector during monsoon and high humidity?

Humidity has two victims in an AV room, speaker drivers and projector optics, and prevention for both is cheap. The rule for anything unused is simple: power it on for an hour monthly through the wet season. Electronics prefer being used to being stored.

Power & environment (India)
Movies sound great but music sounds ordinary on the same system. Why?

Usually settings and expectations, not hardware. Movies use every speaker in the room; music is stereo, so it lives or dies on your front pair and how you drive them.

Troubleshooting: sound quality
I hear a constant hiss (or hum) from my speakers even with nothing playing. Should I worry?

Two different things, and the fix depends on which one you have. Hiss is the electronics' noise floor. Hum is electrical, and it deserves more attention.

Troubleshooting: sound quality
I can barely hear my surround speakers. Is that normal?

Partly normal, partly fixable, and telling the two apart is the whole answer.

Troubleshooting: sound quality
What is HDMI eARC and do I actually need it?

You need eARC if your sources or apps run through the TV itself and you want the AVR to receive the best version of the sound. You do not if every source plugs directly into the AVR, which then feeds the TV. Work out which wiring you have and the answer falls out.

Setup & troubleshooting
What is REW / measurement-based calibration, and when is it worth paying for?

REW is measurement software used with a calibrated microphone to see exactly what your room does to the sound, and measurement-based calibration is worth paying for when the system is worth hearing correctly.

Room & calibration
Audyssey, Dirac Live, YPAO β€” what do these actually do, and are they enough?

They are the room-correction systems built into AVRs, they help, and in most homes they are left half-used. That last part is the problem.

Room & calibration
My system sounds harsh and fatiguing at higher volumes. What can I do?

Three suspects, and the fix depends entirely on which one it is: the room, the pairing, or the settings. Do the free ones first.

Troubleshooting: sound quality
Why do some TV apps give surround sound through my AVR but others only stereo?

Normal, not a fault. When audio routes through the TV, each app is on its own, and three things must cooperate per app before surround reaches your AVR.

Troubleshooting: HDMI & video
The sound doesn't match the actors' lips. How do I fix lip-sync delay?

Lip-sync error is a processing mismatch, not a fault. TVs take longer to process video (scaling, motion smoothing, HDR mapping) than AVRs take to decode audio, so the voice arrives a few tens of milliseconds before the lips move. Once set, it rarely needs touching again.

Troubleshooting: HDMI & video
Sound (or picture) cuts out for a second every few minutes. What causes intermittent dropouts?

Nearly always the connections, not the electronics. A momentary dropout every few minutes is a link renegotiating, not an amplifier failing.

Troubleshooting: HDMI & video
One speaker has stopped working. How do I find out whether it's the speaker, the wire, or the AVR?

Isolate by swapping. No tools, no multimeter, and in three steps you will know whether it is the speaker, the wire or the AVR channel.

Troubleshooting: HDMI & video
Should I buy a packaged system or build my own from components?

Both can be right. The trap is the third option that most people fall into: a pile of individually well-reviewed products that were never designed to work together.

Budget & value
When do AV products actually go on discount in India β€” should I wait for a sale?

Real discounts cluster around generation changes and around festive offers, and only the first of those is reliable. Waiting for a sale is sensible for some purchases and a slow way to not own a system for others.

Budget & value

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