Troubleshooting: sound quality

Real buyer questions on troubleshooting: sound quality, answered in plain terms.

I have Atmos speakers, but my AVR display shows 'Dolby Digital' instead of Atmos. Why?

The AVR displays what it receives. "Dolby Digital" on the front panel means Atmos is not arriving at the receiver, so the leak is upstream, not in your speakers or the AVR. Nine times out of ten it is the source's output mode or the HDMI path.

Troubleshooting: sound quality
My bass is boomy and drowns everything. How do I fix muddy bass?

The room and the settings, almost never the subwoofer. Boomy bass is a placement and level problem in nine out of ten rooms we visit, so do not shop for a new sub yet.

Troubleshooting: sound quality

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