Setup & troubleshooting
Real buyer questions on setup & troubleshooting, answered in plain terms.
Four conditions, all required, and the system will fail silently if any one of them is missing. That silence is why this is one of our most common WhatsApp questions.
Setup & troubleshootingAlmost always a ground loop: two connected devices sitting at slightly different ground potentials, and the difference riding into the sub through the signal cable as a low hum. The sub is usually the messenger, not the culprit.
Setup & troubleshootingWhat matters, in order: correct gauge for the run length, decent copper, solid terminations, and sensible routing. After those four, audible returns diminish very quickly, and I would rather you spent the difference on the system.
Setup & troubleshootingYou need eARC if your sources or apps run through the TV itself and you want the AVR to receive the best version of the sound. You do not if every source plugs directly into the AVR, which then feeds the TV. Work out which wiring you have and the answer falls out.
Setup & troubleshootingUsually it is a settings or placement problem, not a hardware one, so nothing to buy yet.
Setup & troubleshootingNot finding your question?
Ask us about your own setup.
Send us the room size and the budget. You get a configuration that works in a room like yours, with real figures β not a list of products. The right HiFi at the right price.
Ask your question on WhatsAppWe answer real questions publicly, first name and city only, and always with your permission.